Terms & Conditions

DR.DULLU is the trading brand of Dullu Digital, a digital products and automation services business registered in Kenya (KRA PIN: to be added).

Registered address: Kilifi, Kenya
Contact: shop@dullugroup.co.ke

You must be at least 18 years of age to purchase or register on this platform. If you are under 18, you may only use the platform with the consent and supervision of a parent or legal guardian who agrees to be bound by these terms on your behalf.

All products sold in the DR.DULLU shop are digital goods — PDFs, playbooks, templates, and similar files. There are no physical deliveries. Upon successful payment or free download registration, you will receive a time-limited, tokenised download link delivered to your email address immediately or within a short processing window.

• —Paid products are priced in Kenya Shillings (KES) and processed via M-Pesa STK Push (Kenya) or PayPal (international).
• —USD prices shown are indicative only. M-Pesa billing is in KES. PayPal billing is in USD at the displayed rate.
• —All prices are inclusive of any applicable taxes. Dullu Digital is not currently registered for VAT; prices do not include VAT charges.
• —Free products require no payment. Registering or downloading constitutes acceptance of these terms.

Due to the nature of digital goods, all sales are final once a download token has been issued or access has been granted. Before purchasing, you have the opportunity to review the full product description, feature list, and contents on the product page.

If the product you received materially differs from its published description, contact us within 48 hours at shop@dullugroup.co.ke and we will issue a replacement or store credit at our discretion.

If you experienced a technical failure and did not receive your file, contact us within 48 hours and we will resend it.

All content — including playbooks, templates, guides, and associated materials — is owned by DR.DULLU / Dullu Digital and is protected under the Kenya Copyright Act, Cap 130. Copyright vests entirely in Dullu Digital. Purchase grants you a personal, non-exclusive, non-transferable licence to use the material for your own business purposes only.

• —You may not resell, redistribute, or republish any product in whole or in part.
• —You may not share your download link with others. Links are tokenised and access-limited.
• —Bulk or team licensing is available — email us to discuss.

If you have opted in during registration or checkout, your email may be added to the DR.DULLU weekly digest. You can unsubscribe at any time via the link in any email or by emailing us.

If you have provided your phone number and consented during onboarding, you may receive WhatsApp notifications about new content and events. You can opt out at any time by replying STOP or emailing us.

We do not sell or share your contact details with third parties. See our Privacy Policy for full details.

Our products are educational materials provided "as is". DR.DULLU makes no warranty that the content is free from error or that any strategy described will produce specific results in your particular business context. Results depend entirely on your own effort, circumstances, and implementation.

To the maximum extent permitted by Kenyan law, our total liability for any claim arising from a purchase is limited to the amount you paid for that specific product.

These terms are governed by the laws of Kenya. Any disputes shall first be resolved by direct negotiation. If unresolved, disputes under KES 500,000 fall under the jurisdiction of the Resident Magistrate's Court; disputes above that amount fall under the High Court of Kenya.

We may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use of the shop after an update constitutes acceptance of the revised terms.

Questions? Email shop@dullugroup.co.ke